Returns & Exchanges
We want you to love your Rothy’s, which is why we offer free returns and exchanges on all unwashed and unworn items within 30 days of delivery. Please ensure that original packaging and tags are included to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Choose Refund or Exchange
Select whether you would like a direct refund to your original payment method or a different size, color, or style through an exchange.
Print Label or Use QR Code
Download and print your prepaid shipping label, or opt for a printer-less return by generating a QR code to be scanned at a designated drop-off location.
Ship and Track
Package your items securely and drop them off at any authorized carrier location; you will receive a confirmation email once your return has been processed at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing